Welcome to Sky Palazzo Residences (the "Website," "we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://skypalazzo.com (the "Site") and use our services to inquire about the Sky Palazzo real estate project (the "Project").

By accessing or using our Site, you signify your agreement to this Privacy Policy. If you do not agree with this policy, please do not access or use our Site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our Site, such as when you:

• Request information via our enquiry forms (e.g., Schedule a Site Visit, Download Brochure, Get Price List).
• Register for updates or offers.
• Communicate with us via email, phone, or our chatbot.
• Contact our authorized channel partners.

The types of personal information we may collect include:

• Full Name
• Phone Number (Mobile number for communication)
• Email Address (Optional)
• Preferences or interests (e.g., 3 BHK vs. 4 BHK apartment)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your requests for brochures, price lists, site visits, or callbacks.
• Communication: To respond to your inquiries, provide updates about the Project, and send you marketing materials (where you have consented to receive them).
• Verification: To verify your identity and the validity of your contact information.
• Improvement: To analyze Site usage and improve our Site, services, and marketing efforts.
• Legal Compliance: To comply with applicable laws, regulations, or legal process.

3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

• Authorized Channel Partners: To facilitate your enquiry and assist you with property details, site visits, and bookings. These partners are bound by confidentiality obligations.
• Service Providers: Trusted third-party vendors who perform services on our behalf (e.g., email delivery, web hosting, data analysis). These providers have access to your information only to perform these tasks and are obligated not to disclose or use it for other purposes.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, or (c) act in urgent circumstances to protect the personal safety of users of the Site or the public.

4. Data Security

We implement reasonable security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information, subject to local laws. These may include:

• Access: The right to know what personal information we hold about you.
• Correction: The right to request corrections to inaccurate or incomplete information.
• Deletion: The right to request the deletion of your personal information (the "right to be forgotten").
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.

6. Cookies and Tracking Technologies

Our Site may use "cookies" and similar tracking technologies to enhance user experience. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., links to partner websites, YouTube for videos). This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party sites. We encourage you to read the privacy policies of any website you visit.

8. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. Your continued use of the Site after any such modifications constitutes your acknowledgment of the modified policy and agreement to abide and be bound by the modified policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sky Palazzo Project Team
Email: contact@skypalazzo.com
Phone: +91 9911 001 444
Address: Site Office, Sector 88B, Gurugram, Haryana, India